Welcome at The Jazz
By reading through this page youâll find many answers to your questions regarding your stay at The Jazz. We wish you a wonderful time at the villa and will be at your disposal for any further questions or suggestions. All feedback is welcome to improve our services, just send us a Whatsapp.
Have a great getaway, Patricia, Lynn, Maxime, Lois and Britt
always@thejunebenissa.com
+31 85 203 3326
Check-in & Check-out
Check-in starts at 4/5PM. Before your arrival our local agent will reach out to discuss at what time arrival is planned. Lorraine or Anthony will welcome you at the villa, show all guests around and explain the most important ins & outs of the villa. Check-out is normally at 10 PM, our agents will be in touch about the exact check-out time. With check-out Lorraine or Anthony will ask about your stay since we love to get some feedback to further improve our services. They will walk around the house to check if everything is in place and after that, you can hand over the keys back to them. As the owners of the villa we will also be in contact before, during and after your stay to make sure youâll have the best time possible during your holiday.
Services
We are always at your disposal for any questions or needs. Maxime Kuiper can be reached through e-mail: always@thejunebenissa.com or via Whatsapp (+31 85 203 3326). During your stay our representatives Lorraine and Anthony will be at your disposal to deal with any questions or problems. They are to be reached by telephone and WhatsApp via 0034635750291 or via e-mail: info@costablancedreams.eu.
Their office âCosta Blanca Dreamsâ is situated in Benissa. In the case there are technical problems in the villa we will try to solve these problems within 24 hours and we always have our maintenance team stand-by during your stay. For other services like catering, advice about surroundings, extra cleaning and/or linen services feel free to send us a Whatsapp or e-mail. Check-out our âsurroundingsâ page on the website for our favorite must-hit spots in the area.
Evacuation plan
For your safety during your stay at The Jazz, we have created a detailed evacuation plan. Please click the link below to download the plan and review the evacuation routes posted on the main entry door.
If you have any questions or encounter issues downloading the plan, feel free to contact us, and we will gladly provide you with a copy directly.
Keyplan
During the check-in you will be handed over the keys that can be used for the main door of the villa, the gates and the windows connected to the Naya.
Please watch the keys carefully during your stay since we have to change all locks when losing a key for future guests. In case of a lost key we have to unfortunately withhold 200 euros from the deposit which covers half our cost.
Gate & Security
The entrance gate can be opened and closed with the code 9415A.
Itâs important to always lock all doors when sharing time at the pool. There are not much incidents in the neighbourhood, though if something happens it mostly happens when guests are at home during the day and leave doors open. When you are leaving the house, please install the alarm of Verisure, our partner Anthony from Costa Blanca Dreams can explain how this works. Please note that The Jazz is never responsible for any damages or loss of personal belongings during a stay. We always advice to get a proper travel insurance.
Music installation
There is one Roberts speaker located in the house. To connect your phone to these speakers via Bluetooth, follow these steps: 1. Put the radio on Pairing 2. Enable Bluetooth on your phone 3. Go to your Bluetooth settings and look for a device named âRevival Uno BT'. Select âRevival Uno BTâ to connect. Once connected, you can play music from Spotify or any other platform. You can adjust the volume using your phone or by turning the knobs on the Roberts speakers. To ensure the longevity of the equipment, please avoid unplugging the speakers more than necessary.
In the upper dining room an authentic record player is installed. You can use the vinyl records in the house or connect your phone via bluetooth. Enjoy your music!
Wifi & Interior
We offer WiFi throughout the property. There are several accounts that are called â2025JazzBenissa@â and they all have the same password: aEPM94H2KmApFjfqg6My
The Jazz features handmade items and designer furniture, which make it unique but also more delicate than typical rental homes. Please take extra care with strongly colored foods and drinks (e.g., red wine, ketchup, curries, paella with turmeric) and clean any spills immediately, especially on the dining table and kitchen surfaces.
Number of guests & pets
Since all guests have to be registered at the local government and they sometimes do routine checks itâs important to communicate with us about any extra guests staying at the villa. We are allowed a maximum of 10 adults in the villa. Pets are not allowed to stay in the villa, and when this policy is violated we have to withhold 250 euros from the deposit to clean the house.
Smoking policy
Outdoors we allow smoking as long as nearby windows and doors are closed. Smoking inside is not allowed. When our agent detects smoking or ashes indoors we have to withhold 250 euros from the deposit to clean the house.
Bedrooms & Bathrooms
- all year long, all beds have an all seasons duvet, please contact our partner Costa Blanca Dreams when you prefer to have thin sheets during summer. All four bathrooms have walk-in showers and double sinks. We provide bottles of our organic cosmetics as a gift, which you may take home as a souvenir.
Pool
The pool is maintained weekly (or sometimes twice a week) by our pool technician from Calpe Pools. If anyone else claims to be our pool technician, please contact us. Chlorine is used to keep the water healthy. To prevent green stains on the rim, please shower before swimming. From March to November, the pool can be heated. During the coldest months, the pool heating system is unable to heat the water to 30 degrees. As the pool increases from 1 meters deep to 1,7 meters deep, please donât dive and please keep a close eye on all children. The June Boutiques SL is never responsible for any injuries caused by using the pool. To control the pool lights, use the switch next to the outdoor kitchen stairs. Click quickly and repeatedly to cycle through the colors.
Washing machine and dryer
The Jazz Boutique Villa provides a washing machine and dryer for your personal clothes and towels. Please do not wash the white towels, linens, or beach towels supplied by our laundry company. Extra linens or towels can be requested for free each week during your stay. The washing machine buttons are in Spanish, please use google translate for translation.
Kitchen
The kitchen offers a cooking island, a combi microwave, and is provided with organic teas and coffeecups for the Nespresso and SMEG machines when arriving. Please note that when you would like to use the drink water in the main kitchen, you have to turn on the left ribbed knob in stead of the right one.
BBQ
Our BBQ is available for guests or private caterers. Please clean the kitchen and BBQ after use and leave everything as you found it. For the Kamado grill, use only 100% charcoal (no briquettes).
The BBQ should be cleaned with water onlyâno cleaning agents. Itâs easiest to clean while still warm. If extra cleaning is needed, our service team charges âŹ20/hour (min. 2 hours), which will be deducted from the deposit.
Charcoal and other BBQ supplies are available at the petrol station at the end of the street.
Outdoor
In the evenings, our irrigation system waters the plants on a timer, and the outdoor lights are automated. Our gardener - Ahmed from Smaili Jardinia - occasionally comes by to maintain the garden. The outdoor furniture can handle light rain, but during severe weather, we appreciate guests placing mattresses and pillows under the roof of the outdoor kitchen. A few times a year, Spain experiences âred rainâ with sand from the Sahara. When this occurs, we inform guests in advance to protect furniture and belongings.
Waste disposal
On your way to the beach from The Jazz, youâll find a rubbish disposal point near the petrol station. Please avoid leaving any rubbish outside, as it quickly attracts pests in Spain. Your cooperation helps keep the area clean and pleasant for everyone. Thank you!
Deposit
The deposit is fully refundable within 7 days of departure, aside from any extra charges for gas or electricity, provided:
- No smoking inside the villa.
- No damage beyond normal wear and tear.
- Villa is swept clean, and all furniture, items, and gadgets are returned to their original place.
- Rubbish is placed in public bins.
- Kitchen items are complete, clean, and returned.
- All keys are returned.
- Linens are intact and clean.
- Any charges for pets, illegal activity, or additional services are paid.
- In case yoga mats are used, the full amount of mats is returned to our partner
Privacy & Neighbours
Please respect our neighboursâ privacy and avoid excessive noise. Balls or other items should not enter their gardens. After 11 PM, keep music low, and turn it off by midnight, though sitting outside quietly is fine. By Spanish law, all adult guestsâ passports must be registered with the local police. If neighbours report noise after 1 AM, fines may be issued to guestsâ home addresses by the local police. We know most neighbours personally and can help resolve any issues.
If you have any recommendations for us to add to this list we appreciate your feedback. This way we can improve our services in the future. Many thanks for reading through this page and we hope you will have an unforgettable time at The Joya Boutique Villa. With love, Patricia, Lynn, Maxime, Lois and Britt